Employment Opportunities

Centralized Booking Coordinator

As part of the healthcare community for more than 30 years, MCI Medical Clinics, a subsidiary of MCI Onehealth, operates one of Canada’s leading primary care networks with 25 clinics, serves over 850,000 patients annually, and has over 200,000 telehealth visits last year. Additionally, the company offers an expanding suite of privately insured health services to patients and occupational health services that support a growing list of more than 400 corporate customers.

A career with MCI Medical Clinics is more than using your talent and experience to earn a living; it’s about choosing a workplace where you can truly make a difference.

Job Summary

The Centralized Booking Coordinator is responsible for scheduling service requests for all internal MCI Clinics throughout Ontario, Calgary, and all external corporate Health and insurance clients and validating payments.

Reporting directly to the Manager, Corporate Health Solutions responsibilities include but are not limited to:

  • Coordinate and schedule all Corporate Health and insurers via the client portal, phone, and email.
  • Maintain and update the weekly schedule of the client’s site services.
  • Ensure that supporting patient documents, results, reports are attached to all booking requests as appropriate
  • Generate invoices and perform essential functions of the Admin role.
  • Maintain and update all internal spreadsheets.
  • Support the Corporate Health Division for all incoming calls.


  • 1-2 years experience in clinic operations healthcare environment; multi-site practice is an asset.
  • Experience in EMR-Accuro.
  • Experience with referral systems and processes/CRM is a must
  • Proficient with MS Office and other software applications an asset.
  • Ability to manage and sustain process improvement initiatives.
  • Excellent interpersonal, organizational, and advanced communication skills.
  • Proficiency in a second language is an asset.
  • Availability to work Weekends, variable work schedule.

MCI Medical Clinics Inc. is an equal opportunity employer committed to providing a barrier-free environment. Please advise via email if you require accommodation during any part of the recruitment process.

If you are interested in applying to this role, please visit: https://mcimed.bamboohr.com/jobs/

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