As doctors in private practice we and our staff are bound by law and ethics to safeguard your privacy and the confidentiality of your personal information.

This includes:

  • collecting only the information that may be necessary for your care;
  • keeping accurate and up-to-date records;
  • safeguarding the medical records in our possession;
  • sharing information with other health-care providers and organizations on a “need to know” basis where required for your health care;
  • disclosing information to third parties only with your express written consent, or when necessary for legal reasons; and
  • retaining/destroying records in accordance with the law.

Your request for care from us implies consent for our collection, use and disclosure of your personal information for purposes related to your care.  As noted above, other purposes require your express written consent.

You have the right to see your records.  You may also obtain copies of your records – please see the receptionist for our fees for this service.  Please speak to us if you have concerns about the accuracy of your records.

If you would like to view our Online Privacy Policy, please click here.
If you would like to view our general Privacy Policy in more detail, you can access it in its entirety, please click here.

If your complaint is not resolved to your satisfaction by our office, you may wish to contact the Information and Privacy Commissioner of Ontario at 416-326-3333 or 1-800-387-0073. If you are in Alberta, the Information and Privacy Commissioner of Alberta (Calgary) contact is 403-297-2728  or 1-888-878-4044.

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